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1. Who are we?
For simplicity throughout this notice ‘we’ and ‘us’ means Bluesky (UK) Ltd.
We are BlueSky and this policy applies to any contact you make with us in connection with any of our products and services on this website.
2. When might we collect your personal data?
We might collect your personal data in the following situations:
i. When you visit our websites and buy products or services from us.
We use a third-party service, Google Analytics, to collect standard internet information and details of visitor behaviour patterns. We do this so that we can find out things such as how many people have visited our websites and which parts of the websites they looked at and interacted with. We only process this information in a way that does not directly identify anyone.
If we do need to collect your personal data through our website, for example if you enter your details and ask us to contact you, we will be very clear about what information we are collecting and what we intend to do with it.
When accessing our website, we will process data in server log files. This data derives from your computer equipment and may include personal data. We process the following data:
This processing activity is necessary to ensure the operation of our website, to optimise the content and deliverability of our website, and to provide the necessary information to public bodies in case of a cyber-attack. The legal basis for processing this data is our legitimate interest.
Tracking and Cookies
Providing our website
When we process your personal data to maintain the integrity of our websites and to assess the number of visitors to our website we do so because we believe it is necessary for our legitimate interests.
Analytics and personalisation – Tracking
Provided you have given your consent, we process information on your terminal equipment and the browser you are using (in the case of the website) every time you interact with our website. For example, we can find out which language settings you use on our website, whether you use a smartphone or a desktop computer or from which country you access our website.
In addition, we process information about how you interact with our website, for example, from where you are referred to our website, how long you use our website and the path you take through individual sub-pages. For example, we can record whether you found us via a search engine (and if so, under which search term) how long you spent browsing the content of a particular page and how many pages you visited in total.
We use this information to create analyses of user behaviour on our website and to optimise the website accordingly.
Our legal basis for this processing activity is your consent. You may withdraw or change your consent for future processing at any time by changing your tracking settings. Additionally, you may change your browser settings regarding cookies and similar technologies.
We use the following products for analytics and personalisation:
Our legal basis for this processing activity is your consent. You may withdraw or change your consent for future processing at any time by changing your tracking settings.
Additionally, you may change your browser settings regarding cookies and similar technologies.
Our marketing partners are separate controllers for the data processing that they carry out for their own purposes. The marketing partner will provide you with their own data protection information.
We use the following products for (re-)marketing, and we share data with the following third parties:
The lawful basis we rely upon for processing your data when you allow optional cookies is consent.
i. When you buy products or services from us over the phone
We will only collect the personal data that we need to complete the transaction with you and the bases for processing your personal data would be because there is a contractual need to do so, and it is in our legitimate interests.
ii. When you respond to any of our social media postings or campaigns
We rely on consent and legitimate interests for processing your personal data in this situation. If you follow us or interact with us on any of our pages on social media platforms such as Facebook, Instagram etc. any information you provide will be subject to our privacy notice as well as the privacy notice of the social media platform. We strongly advise you to check the privacy policies of the social media platforms to ensure that you know what they can do with any personal data you provide them with.
iii. When you visit any of our premises that are protected by CCTV
For your safety and the safety and security of our business partners we may record your images on CCTV. We will keep CCTV images only for as long as is necessary and then will delete them from our system completely. We process this personal data because it is in our legitimate interests to do so.
iv. When any of our suppliers or business partners share your information with us
This might be in situations such as when our delivery partners as you to sign to accept delivery of something that you have ordered from us. We would ask for your personal data to be shared with us because it would be in our legitimate interests.
v. If you have contacted us asking for information about any of our products or services
We rely on consent for processing your personal data when you have contacted us.
vi. If you apply to work with us
We will collect personal information about candidates from a variety of sources including you, recruitment agencies, your referees, and any DBS background check provider (if you are applying for a role where we require a DBS check)
a) The types of personal data we collect.
We will never ask you for information that is not essential. The personal data we might ask for includes:
We may also ask for the following “special
categories” of more sensitive personal information including:
b) What will we use your data for?
To be able to maintain our relationship with you we might need to store or process the personal data you have provided us with, or we might need to pass it on to one or more of our business partners so that we can meet your requirements more effectively. We may also use your data to improve our products or to inform you of special offers. Your personal data will only ever be used for the purposes of customer management, product surveys or marketing to the appropriate degree. We will not sell your data in any way to third parties. If we do have to use the services of third parties, e.g., for marketing and advertising products, we will have to pass your data to those third parties. We will make sure that they have security measures in place to keep your data safe.
The sorts of organisations we might share your personal data with include:
Where we do share your data, we provide only the information that is needed for the specific purpose and the person that we share your information with will only be able to use your data for that specific purpose. The third parties will be people we trust to ensure that your privacy is respected at all times and if we stop working with them, they will be expected to delete your data or make sure that it is anonymised.
We will only pass your data to third parties for their own purposes if you have expressly given us permission to do so unless we have a legal obligation to share information such as with the police or other regulatory or Government bodies.
Where we have your personal data as part of our recruitment process, we will use your personal data to assess your skills, qualifications, and suitability for the role you have applied for and to carry out checks and references. We will also use it during this process to communicate with you, to keep records about the hiring process and to comply with legal or regulatory requirements. During the recruitment process we rely on legitimate interests as a reason for processing your personal data. If we ask you to provide sensitive personal information during the recruitment process this will be used only in the following ways:
3. The legal reasons for collecting your personal data
Data protection laws allow companies to collect your personal data for several different reasons. We will only collect your personal data if we have a legal reason for doing so. This might be one or more of the following:
Consent – This is where you have consented to us having your personal data. You might have agreed that we can send you such things as details of our promotions or products and services or our newsletters. You can at any time change your mind and tell us that you no longer want to hear from us or that you want to change the way you receive information from us by updating your preferences, there are 2 ways you can do this:
a. Click on the link to the unsubscribe in the footer of any of the emails you currentlyreceive from us
b. Or send an email to email@example.com and include:
i. your full name.
ii. the email address which you registered when you joined the mailing list.
iii. any changes you would like to make to your communication preferences.
Compliance – In order to comply with legal requirements such as health and safety laws, we may need to collect and process your data.
Contractual obligations – If we have a contract with you, we will need to collect and process your personal details so that we can fulfil our contract.
Legitimate interest – This is where we might use your personal data to meet a reasonable business interest as long as we are not significantly impacting your rights. This would include things such as using your personal data to send you personalised offers based upon your purchasing history.
4. How we keep your personal data safe
We will always treat your personal data with absolute respect and care. We will make sure that our websites and apps are secure by using appropriate technical and organisational
measures across all brands including up-to-date encryption, restricted access to the data that we hold and conducting regular software updates.
All our employees have been briefed on data protection laws and are contractually obliged to protect your personal data. We have made sure that all our suppliers and business partners have a legal obligation to be as diligent as we are about protecting your personal data.
We will never keep your personal data for any longer that we need to. We have reviewed our processes to make sure that when we no longer need your personal data for the purpose for which it was collected, we will delete it from our systems.
5. Transferring your personal data outside the UK.
We do not currently transfer personal data outside of the UK. If we need to do so we will notify you on our website by an amendment to this policy.
6. Automated decision-making processes
7. Your rights
When we process your personal data, you have a number of rights. These are:
If you contact us to ask us to do any of these, we will need you to verify your identity before we can make any changes or supply any information to you.
To do any of these things please contact us at:
Premier Customer Service Team
Bluesky (UK) Ltd, Horizon House, Estate Road Five, Grimsby, DN31 2TG
If you any concerns about the use of your personal data, you can contact the Information Commissioner’s Office on telephone number 0303 123 1113 or you can access further information and advice on the ICO website at www.ico.org.uk